- MEM15011B - Exercise external quality assurance
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MEM15011B Mapping and Delivery Guide
Exercise external quality assurance
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | MEM15011B - Exercise external quality assurance |
|---|---|---|---|
| Description | This unit covers liaising with external suppliers, checking for conformance to specifications, assessing the external suppliers and evaluating their goods and/or services. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to evaluating and communicating with a wide range of supplier enterprises to ensure that purchased supplies meet quality standards and that adequate documents are prepared and maintained to standard operating procedures.Band: BUnit Weight: 6 | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | Path 1MEM15004B Perform inspection MEM15005B Select and control inspection processes and procedures | ||
| Competency Field | Quality | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
|---|---|---|---|---|---|---|---|---|
| Elements of Competency | Performance Criteria | |||||||
| Element: Liaise with external suppliers |
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| Element: Check for conformance to specifications |
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| Element: Assess external suppliers |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | A person who demonstrates competency in this unit must be able to exercise external quality assurance. Competency in this unit cannot be claimed until all prerequisites have been satisfied. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts. |
Context of and specific resources for assessment | This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate. This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with exercising external quality assurance or other units requiring the exercise of the skills and knowledge covered by this unit. |
Method of assessment | Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. |
Guidance information for assessment | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills |
Look for evidence that confirms skills in: communicating quality requirements to the supplier negotiating quality assurance system implementing system for recording and tracing products or services procured obtaining and interpreting relevant drawings, specifications, documentation etc. checking products/materials or services provided for conformance to documented requirements/ specifications assessing supplier capability to provide the required product/material or service evaluating supplier quality systems evaluating supplier goods or services using communication and conflict resolution |
Required knowledge |
Look for evidence that confirms knowledge of: the exact quality requirements of the product/material to be supplied the procedures to be followed to ensure the supplier understands the quality requirements the requirements of a quality assurance system to ensure the supplied product/material conforms to the quality requirements the procedures for negotiating agreements with suppliers the procedures for verifying that the agreed quality assurance system is being utilised by the supplier techniques for dispute resolution the procedures for recording procured products or services the means of tracing procured products or services the reasons for tracing procured products or services the specifications of the product/material to be supplied or service to be provided any variations from documented requirements/ specifications the procedures for assessing/evaluating a supplier's capability to supply the required product/material or service the procedures for evaluating a supplier's quality system the procedures for evaluating a supplier's goods or services any equipment and techniques required to carry out the evaluation procedures hazards and control measures within the scope of this unit use and application of personal protective equipment safe work practices and procedures |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Quality assurance system | ISO 9000 procedures, Six Sigma procedures, sampling plans of all kinds etc. |
Traceability | Unique identification of individual product or batches as appropriate |
Assessment and evaluation | Vendor rating procedures, design reviews, audit reports, site surveillance reports, failure reports and concession applications etc. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| The exact quality requirements are communicated to suppliers. | |||
| Quality assurance system is negotiated and agreed. | |||
| Verification method and systems and procedures for dispute settlement are established and agreed. | |||
| Recording system of procured products or services which ensures traceability is established. | |||
| The requirements of all relevant documentation including contract specifications, drawings and purchase orders are obtained and understood. | |||
| The conformance of the procured product or service to all of the documented requirements is established. | |||
| Assessment and evaluation of suppliers' capability and/or quality system are conducted. | |||
| Suppliers' goods or services are evaluated. |
Forms
Assessment Cover Sheet
MEM15011B - Exercise external quality assurance
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
MEM15011B - Exercise external quality assurance
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: